How do I find good employees!?!
I know…the struggle is real. Finding the right people for your team is an ongoing challenge. As you are interviewing and working with new hires, I suggest you make note of these qualities when you see them! They really do require zero talent. I’ve listed them in this blog for a couple of reasons. First, I’ve found that the lack of one of more of these are usually the deal breaker when it comes to employee retention. Secondly, if you do see these qualities but they haven’t mastered their clinical skills, you can train them! So, let’s break this down and talk about why they are important if you want a Dream Team.
1. Are they on time or early to work?
Nothing is more frustrating than trying to start your busy day and you learn your people are late. Do you have employees that are on time or better yet early? If your answer is yes, PLEASE recognize that in them. Thank them! Acknowledge it in front of their peers. Draw attention to what you expect and appreciate.
2. Work Ethic
A strong work ethic is an important part of being successful in your career. Work ethic is a set of values based on the ideals of discipline and hard work. … Forming good habits such as focusing, staying motivated, finishing tasks immediately. A good work ethic will impress you as an employer.
An employees performance is highlighted by the degree of effort they are making. Dentistry is a career of details. An attention to detail could be a synonym for effort. Do you notice when a person is really trying to get it right? Not in an “impress the boss” kind of way. Rather sincerely attempting to do good work. By contrast, it’s pretty noticeable when an attitude of – let’s do just enough to get by – is present.
5. Body language
I like to describe #4,5 and 6 as the VIBE an employee brings to the culture of your office. When a person is positive, upbeat, energetic and passionate about their career it shows. It is contagious. This person can help you create a positive team culture that impacts your entire team AND the patients. By contrast when a team member is negative, lazy and drags around the office like it’s the end of the world it’s depressing! You can tell the difference when a person is passionate about their career versus coming to work to just do a job and go home.
7. Doing more than required
8. Being prepared
9. Being coachable
The qualities of #7,8,9 are probably the ones I appreciate the most! When an employee is ready, willing to listen to constructive criticism, teachable – so much can be accomplished. When these qualities are absent it’s a constant STRUGGLE. No one wants that. My analogy is it’s like trying to drive your car forward with three tires and your foot on the brake. UGH! Frustrating!!! Having an employee that works with you not against you is refreshing and inspires you to move forward.
I’m sure you have heard the quote, “Your attitude determines your altitude“. Would you agree with that? As an employer having people with a good attitude makes your work life SO much happier. Granted no one has a great attitude every day or ALL the time. I’m talking about in a general sense you can count on that person to make the best of a situation. Take constructive criticism without a backlash. People with a good attitude are typically grounded even keel individuals. That attitude is exhibited in their behavior.